At times forgotten password feature may not work or you just require a different method to do so. Below we will explain how to update your password for your administrator account via phpmyadmin for prestashop.
- Go to File Manager of use FTP to access your website space for your prestashop website
- Go to the /app/config and look for paramaters.yml or parameters.php - your should find the cookie_key - copy this key.
example: 'cookie_key' => '7nnkdsags6a590bzh2ztk5lih0ahspyryvaym7r1isjmoqzkddn0sapu',
copy 7nnkdsags6a590bzh2ztk5lih0ahspyryvaym7r1isjmoqzkddn0sapu
- Go to Phpmyadmin with cPanel or your plugin and open it up.
- Click the Databases and go to your ps_employee database. Note ps_ could be different prefix
- Once open edit the adminsitrator account
- In the password line ensure the function is MD5 and fill in the password (Value) using the cookie key and the password of your choice.
7nnkdsags6a590bzh2ztk5lih0ahspyryvaym7r1isjmoqzkddn0sapu and say password as Mountain
then it would be
7nnkdsags6a590bzh2ztk5lih0ahspyryvaym7r1isjmoqzkddn0sapuMountain
- Once filled in click go button at the bottom of page.
- Login to Prestashop using the username and the new password and it should work as required.